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Refund Policy

Eligibility for Returns and Refunds

You may request a refund only if the box is unopened and before signing the receipt. Certain goods, including custom or clearance items, are non-refundable

Refund Process and Timeline

To start a return, contact our support team with your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 7–10 business days

Refund Exceptions and Special Cases

Please note that gift cards, downloadable software, and certain health or personal care items are exempt from refunds. If an item is damaged or defective upon arrival, contact us within 7 days to arrange a replacement or refund

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